Transforming Workforce Analytics for a Global Manufacturing Leader

October 25, 2024

Industry : Manufacturing
Employee Count : Over 200,000 employees, including contractors

Problem Statement

As a global manufacturing giant with a workforce of over 200,000 employees and contractors, the decision-makers faced significant challenges in managing their workforce data. Key issues included:

    • Lack of clarity on the balance between contractors and full-time employees.
    • Difficulty in tracking diversity and inclusion efforts.
    • Uncertainty about attrition rates, whether they were consistent across teams or if certain regions were more affected.
    • Disparities in salary normalization across teams.
    • Unequal headcounts for managers, with some being overloaded.
    • Fragmented regional-level insights on the workforce.
    • All workforce data was sensitive, requiring multiple levels of authorization and security due to the nature of people data.
    • Existing offline data preparation processes took several days, delaying decision-making and putting pressure on leaders, especially in media-facing or business-critical situations.

The leadership team was looking for a dynamic platform that would streamline the process and provide real-time insights, making them more agile in responding to internal and external demands.

Solution

The leadership team was looking for a dynamic platform that would streamline the process and provide real-time insights, making them more agile in responding to internal and external demands.

Ordered list

    1. Data Integration from Multiple Sources

    • We created a robust data pipeline that pulled information from various sources such as HR systems, IT databases, and project management tools. This provided a single source of truth for the leadership team.
    1. Data Cleansing & Preparation:
    • Our team implemented an automated data cleaning process that ensured accuracy and consistency across all datasets. This eliminated manual errors and sped up data preparation significantly.
    1. Advanced Data Security & Governance:
    • Given the sensitive nature of people data, we built stringent data security measures. We applied multi-level access controls and governance models, ensuring only authorized personnel could view or interact with specific data points, while maintaining full compliance with data protection regulations.
    1. Custom Analytics & Visualization:
    • We layered advanced analytics over the data pipeline, providing rich insights into contractor vs. full-time employee balance, diversity, attrition trends, salary normalization, and manager headcounts.
    • We used D3.js to create visually engaging dashboards, offering leadership teams at various levels easy-to-understand, interactive data visualizations.
    1. Collaboration Features:
    • We implemented features such as commenting and sharing to improve collaboration between leaders across regions and departments. Leaders could annotate insights, share findings, and collaborate directly within the platform, fostering a more agile decision-making environment.
    1. Real-Time, Customizable Reports:
    • The platform allowed the company’s leaders to generate reports in real-time, tailored to different scenarios, whether it was preparing for media interviews, internal reviews, or business meetings. These dynamic reports cut preparation time from days to just a few minutes.

Outcome

The implementation of this platform brought transformational change to the company:

      • Efficiency Gains: Data that used to take days to compile was now available in real time, enabling quicker, more informed decision-making.

      • Insightful Leadership: Leaders were now able to assess and respond to workforce dynamics like attrition, diversity, and team balance with ease, using powerful visualizations and customized reports.
      • Increased Collaboration: The share-and-comment features encouraged a new level of collaboration across leadership, enhancing team cohesiveness and speeding up critical decisions.
      • Scalability & Security: With robust security layers in place, the platform offered peace of mind while allowing future scalability for additional features or datasets.

This platform is now seen as one of the most effective tools developed for the company, enhancing not only operational efficiency but also the organization’s ability to handle media, investor, and internal scrutiny with confidence.

Key Technologies

    • Data Pipeline & Integration

    • Data Cleansing & Governance
    • D3.js for Data Visualization
    • Real-Time Analytics & Reporting
    • Collaboration Features (Sharing & Commenting)

Client Impact

By partnering with KoHire, this manufacturing leader turned a complex, time-consuming workforce management process into a streamlined, dynamic system that empowers leadership with the insights they need—exactly when they need them.